Salelytics customer care professionals help solve your customer’s problems and help them succeed using your product or service. We create satisfied customers and turn them into a growth engine for your business. Our associates have a vast amount of experience and knowledge covering several areas so you can be confident your customer’s concerns are handled promptly and professionally. We value training and constant improvement at all levels for our associates.
Recently a leading manufacturer and marketer of consumer-packaged goods were experiencing gaps in coverage across their markets and geographic regions, while also looking to introduce new products to the market.
Salelytics solution, a fully trained B2B Sales team, and an Account Management program. Salelytics’ dedicated inside sales associates have grown the company’s market share by three to five percent, each year for the past seven years. In all, Salelytics generates over $76 million in annual sales, which makes up nearly 20% of the company’s alternate channel revenue. Also, by utilizing Salelytics’ sales associates versus hiring additional field representatives, the client has saved over $400,000 annually in commissions, resulting in a lower cost of sales.